Welcome to the Abington Township Information Technology Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Submitting and checking the status of a ticket

To submit a ticket, click on the "open a new ticket" button on the right-hand side of this message or on the toolbar above. This option does not require a sign-in, and submitters will receive email notifications of progress. A user may also choose to create a login to see all current and past ticket requests. To create or sign into an account, click on "Sign In" on the top right-hand corner of the page. 

You may also return to this page to check the status of a ticket. To do so, click on the "Check Ticket Status" button on the right-hand side of this message or on the toolbar above. You will need the email address used for the submission and the ticket number. The ticket number would have been sent by email at the time of the submission. 

If you need assistance using this page, please contact IT. For police inquiries, please contact Ernie Howells at 267-536-1075 or ehowells@abingtonpa.gov. For all other inquiries, please contact Nathan Vasserman at 267-536-1020 or nvasserman@abingtonpa.gov.